Network Connection is Slow on Wi-Fi | Wi-Fi Network

Overview

Follow these troubleshooting steps if the Wi-Fi connection is slow.

Windows Devices

Step 1: Disconnect and Reconnect to the Wi-Fi

Select the Network icon on the taskbar.
Click the Wi-Fi network icon to disconnect.
Click the Wi-Fi network icon to reconnect.
Confirm the computer is connected to the correct Wi-Fi network.
If the issue persists, proceed to Step 2.

Step 2: Set Windows on Airplane Mode

Select the Network icon on the taskbar.
Click the airplane button to turn on Airplane Mode.
Click the airplane button to turn off Airplane Mode.
Confirm the computer is connected to the correct Wi-Fi network.
If the issue persists, proceed to Step 3.

Step 3: Restart Windows

Click the Windows Start button.
Click the Power button.
Click Restart.

iPads VILS

Open Control Center from the Home Screen.
Tap the Airplane Mode button.
Tap the Airplane Mode button again.
Confirm the Wi-fi button is blue.

Network Connection is Slow on Wi-Fi | Wi-Fi Network