Here are steps to allow access for microphones using the application Language L!ive.
Step 1: Access Your Profile
- Navigate to your profile by clicking on your profile picture or name, located at the top right corner of the screen and select Test Microphone.
Step 2: Microphone Test
- Click on “Start” to begin the microphone test
Step 4: Allow the Microphone
- A pop-up box will appear asking for permission to access your microphone. Select “Allow”.
Step 5: Follow the Prompts
- Follow the on-screen prompts to complete the microphone test.
- Speak into your microphone as instructed and check the feedback provided by the application.
Step 6: Review Test Results
- After completing the test, review the results displayed on the screen.
- If the test indicates that your microphone is working correctly, you’re all set!
If the microphone is still not working..... Determine which browser the student is using and use the additional troubleshooting steps below.
EDGE BROWSER
Step 7: Additional troubleshooting
- In the Edge web browser, click on the elipsis in the top right-hand corner and click Settings.
- In the search field, type Microphone.
- Verify the Microphone is set to the correct option.
- If Language Live is listed as allowed to use the microphone, remove access by selecting the trashcan. (This helps to reset the microphone to be used for the website.)
- Navigate back to Language Live and repeat steps 1 through 6.
CHROME BROWSER
- In the Chrome web browser, click on the elipsis in the top right-hand corner and click Settings.
- Select Privacy and Security.
- Under Permissions, select Microphone.
- Verify the Microphone is set to the correct option.
- If Language Live is listed as "Allowed to use the Microphone", remove access by selecting the trashcan. (This helps to reset the microphone to be used for the website)
- Navigate back to Language Live and repeat steps 1 through 6.
If you are still having issues with the microphone, please contact the IT Help Desk at 973-4357.
Microphone not working | Language L!ve | Web Browser : Wichita Public Schools